At a stage in the financial institutions world where all hands are on desk to curb fraudsters and their gimmicks, one of Nigeria banks, Guaranty Trust Bank (GTB), fall short with its security operatives as fraudsters took advantage of innocent depositors’ right inside the banking hall.
Information at our disposal revealed that at Gtbank Allen avenue branch in Ikeja on Friday 19, June 2015, fraudsters utilized the loopholes from Gtbank to defraud some customers. It was gathered that while depositors were on queue to make their transactions, a man who paraded himself as a staff of the GTbank approached some customers and requested for their bank Verification Number, BVN and also their cash with the pretense to ease the long queue.
After collecting the money, eye witnesses disclosed that the man walked into one of the bank offices but never return. After waiting endlessly, the customers cried out only to receive the attention of hefty security operatives who led them out of the banking premises.
One of the affected customers, who simply identified herself as Rukayat relates her experience. Her words “he claimed to be an official of GTB and demanded if I had a bank verification number, to which I answered no. he collected the money for ease of the transaction and gave me and others verification form to fill. When I was filling it, the man went to the counter to talk to a teller and walked into an office in the bank. That was how we are defrauded inside the bank and no one came to our aid but we’re all driven out”.
“The money belongs to my boss. I have just been employed two weeks ago and I don’t know where to get a refund for her. Rukayat cried.
This incident is a case of negligence with the Segun Agbaje led GTbank and height of insecurity to customers and their hard earned money.
SMS was sent to Jide Sipe of Cooperate communication department of the bank and Cornell of Redgecko, one of PR agencies in charge of GTBank but none responded as at the time of filling this report.
http://perfectbrandsng.com/fraudsters-storm-gtbank-branch-rob-innocent-depositors/
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